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Martha Woodward owns Dusting Divas and is the co-founder of Quality Driven Software.

She talks to us about being afraid of customer feedback, how to get over that fear and embrace the opportunity to improve your business.

Resources:

• Martha's last time on the show at SA4
• Quality Driven Software
• This year's conference, SA5

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"Summon the Rawk" by Kevin MacLeod (incompetech.com)

Licensed under Creative Commons: By Attribution 3.0