Jonathan, Cody, and Bear chat about dealing with problem clients.
- Bend over backward to accommodate every request?
- Refuse to yield a single inch?
- Fire them?
It’s a great reminder that service business owners are professional problem-solvers – but they have to keep that inside the scope of their business.
Cody is a copywriter with Service Autopilot. He was writing before he could read, dictating stories to his mom. Of late, he distills business principles and practices learned from his ever-increasing trove of books and his year with SA Support into digestible blog posts designed to provide maximum value to service industry business owners.