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How to Handle "Troublemaker" Clients

Published on November 13, 2018

Jonathan, Cody, and Bear chat about dealing with problem clients.

Should you:

  • Bend over backward to accommodate every request?
  • Refuse to yield a single inch?
  • Fire them?

It's a great reminder that service business owners are professional problem-solvers - but they have to keep that inside the scope of their business.

"Summon the Rawk" by Kevin MacLeod (

Licensed under Creative Commons: By Attribution 3.0


Cody is a copywriter with Service Autopilot. He was writing before he could read, dictating stories to his mom. Of late, he distills business principles and practices learned from his ever-increasing trove of books and his year with SA Support into digestible blog posts designed to provide maximum value to service industry business owners.


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