How to Grow in Your Company from "Doer" to "Leader" | The Profit Roadmap

Published on February 5, 2018

John Caldwell, our CTO, is back this week to talk about moving from being a ground-level, hands-on "doer" to a high-level, vision-casting "leader."

This is the transition that every service industry company owner HAS to make. You have to get off the truck and out of customers' properties. You want to work "on" your business, not "in" your business if you want to grow and scale.

How Do You Become a Leader?

John has some advice on that front. The two big takeaways are:

  1. Trust yourself. You've put systems in place so that your business can run while you work on it elsewhere.
  2. Trust the employees you've hired. You picked the team. Let them do what you hired them to do.

Hear all three of us, loud and clear: this transition and letting go of control is never easy. Business owners are hands-on, especially with something as important as their company. We're not advocating abandonment, we want you to focus on more important tasks. You need to replace a lot of your day-to-day tasks with an office assistant, new field labor, or Automations.

Related Resources:

Here are some resources related to replacing yourself in your business:

John recommended business owners check out: Futrli, a resource for financial forecasting.

"Summon the Rawk" by Kevin MacLeod (

Licensed under Creative Commons: By Attribution 3.0

Cody Owen

Cody is a copywriter with Service Autopilot. He was writing before he could read, dictating stories to his mom. Of late, he distills business principles and practices learned from his ever-increasing trove of books and his year with SA Support into digestible blog posts designed to provide maximum value to service industry business owners.


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