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Author: Owen

Owen

Cody is a copywriter with Service Autopilot. He was writing before he could read, dictating stories to his mom. Of late, he distills business principles and practices learned from his ever-increasing trove of books and his year with SA Support into digestible blog posts designed to provide maximum value to service industry business owners.

Latest Posts

"Why Do I Need Marketing?"
Podcast: Play in new window | DownloadSubscribe: RSSCody convinces Bear that marketers should exist... and that every small business is marketing, whether they believe it or not. Resources: "Summon the Rawk" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0
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How to Close Sales over the Phone
Podcast: Play in new window | DownloadSubscribe: RSSBear draws on his many years of sales experience to teach Cody how to close deals over the phone. This is the best way to make sales in your service industry business... but it can be intimidating to people who are really comfortable making sales happen in-person. Resources: […]
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The Biggest Badass Interview | Profit Roadmap
Podcast: Play in new window | DownloadSubscribe: RSSMarvin Salcido was crowned (literally) at SA4 as the "Biggest Badass" of the year. This week on The Profit Roadmap you can hear his journey from hungry college student to owning a large and profitable lawn care business. Resources We Mentioned: Get Your Tickets to SA5 "Summon the […]
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Your business could run like Clockwork
Podcast: Play in new window | DownloadSubscribe: RSSMike Michalowicz talks about the business hierarchy of needs and his brand new book (Clockwork: Design Your Business to Run Itself). We learn about the two points your business could be stuck between. Resources we mentioned: Mike spoke at our annual conference a couple of years ago... it was a […]
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Cody and Bear Get Fired!
Podcast: Play in new window | DownloadSubscribe: RSSJess Winsett, our HR guru, talks to Cody and Bear about getting rid of bad culture fits (and all-around terrible employees). She keeps an eye toward "gotcha" moments to avoid problems down the road AND helps you consider alternatives to letting go that squeaky-wheel employee. "Summon the Rawk" […]
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Are You Afraid of Customer Feedback? | The Profit Roadmap
Podcast: Play in new window | DownloadSubscribe: RSSMartha Woodward owns Dusting Divas and is the co-founder of Quality Driven Software. She talks to us about being afraid of customer feedback, how to get over that fear and embrace the opportunity to improve your business. Resources: "Summon the Rawk" by Kevin MacLeod (incompetech.com) Licensed under Creative […]
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