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Author: Owen

Owen

Cody is a copywriter with Service Autopilot. He was writing before he could read, dictating stories to his mom. Of late, he distills business principles and practices learned from his ever-increasing trove of books and his year with SA Support into digestible blog posts designed to provide maximum value to service industry business owners.

Latest Posts

Should I Hire a Virtual Assistant?
Podcast: Play in new window | DownloadSubscribe: RSSMichelle Myers of PinkCallers chats with The Profit Roadmap about why you might need a virtual assistant and that PinkCallers is the VA of choice for Service Autopilot members. "Summon the Rawk" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0
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"I Joined a Mastermind Group BEFORE I started my business"
Podcast: Play in new window | DownloadSubscribe: RSSTaylor Hansen, long-time SA user, chats with Cody and Bear at SA5 about joining SA Academy BEFORE he started his business and the overwhelming value of being in a mastermind group as he went through the startup process at his business. "Summon the Rawk" by Kevin MacLeod (incompetech.com) […]
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How to Save Missed Sales Opportunities
Podcast: Play in new window | DownloadSubscribe: RSSBear recounts two failed attempts to save his gym membership. One got his money but wasn't honest. The other didn't even pretend to care about making the sale. "Summon the Rawk" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0
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How to Handle "Troublemaker" Clients
Podcast: Play in new window | DownloadSubscribe: RSSJonathan, Cody, and Bear chat about dealing with problem clients. Should you: Bend over backward to accommodate every request? Refuse to yield a single inch? Fire them? It's a great reminder that service business owners are professional problem-solvers - but they have to keep that inside the scope […]
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Create Brand Ambassadors
Podcast: Play in new window | DownloadSubscribe: RSSCody and Bear are back in the studio from GIE. They're talking about their time at the show AND the excitement of meeting listeners in person. After interacting with a bunch of SA users in Kentucky, we wanted to reflect on the importance of attracting and creating brand […]
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One Big Venn Diagram of Awesome-ness
Podcast: Play in new window | DownloadSubscribe: RSSChris Volpe returns to talk about putting employees through "boot camp." Resources: Tony Romo: A Football Life The Pareto Principle is an Italian Cheese "Summon the Rawk" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0
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