Alone with the hustle of running a business, it's easy for both new and established businesses alike to make a few very common pool service business mistakes.
By avoiding these common mistakes, you can:
While these pool service business mistakes can be damaging for your business, they're relatively simple to solve when you know what to avoid.
While you don't want to make any of these pool service business mistakes, this article will give you everything needed to fix the ones you've already made.
Since labor, chemicals, and equipment all play integral roles in your pool service business' profitability, it's vital to consistently reassess profitability and subsequently increase prices.
By increasing prices to maintain the desired profitability, you can:
In order to counteract inevitable inflation and shortages, you'll have to routinely recalculate each client's profitability.
Due to dangers, such as hazardous chemicals and slip-and-fall risks, it's crucial to maintain detailed documentation of every pool service.
However, with the right documentation and insurance, you can mitigate liability and protect your business from potential lawsuits.
Using the best pool service software, you can easily document your daily operations on-the-go from anywhere:
With pre-season pool visits, you can do things like:
By fully evaluating all properties before the start of each new busy season, you can prioritize proper safety precautions as well as protect your business.
In addition, it's important to develop a complete checklist for pre-season visits.
No matter the reason, everything outlined within the contract must be fulfilled. For this reason, any promises made within the contract must be reasonable.
Some essential elements to include within every contract are:
Before signing, have a trusted lawyer or legal consultant review the contract to cover all of your legal bases. Then, secure the appropriate signatures between all relevant parties.
As a result, you can mitigate liabilities, and ensure the future, long-term success of your business.
Also, did you know you can use Service Autopilot to secure electronic signatures for contracts?
All of your team should be thoroughly trained in your business' pool service software.
For example, everyone should know how to complete estimates on the app or clock in/out of jobs.
By properly training your team on how to efficiently use your software of choice, you can ensure seamless daily operations and documentation needs are met.
In addition to providing adequate software training, your team should also be trained on your business' everyday operations and procedures.
For instance, all technicians should know how to complete daily tasks, such as:
With the proper training, you can minimize injuries and ensure safe everyday operations.
Every piece of equipment your technicians use should be well-maintained.
For example, you can't have trucks breaking down every day while your technicians are trying to complete their routes.
By simply equipping your team with properly maintained equipment, you can ensure smooth, reliable job completion every day.
Efficient route optimization is key in saving time and maximizing profits. After all, you'll cut down on labor costs, drive time, and fuel costs by generating optimized routes.
Especially in an industry like pool service, it's important to pay attention to local weather alerts in order to protect your technicians.
For instance, if there are thunderstorms, then you don't want technicians completing pool services at the risk of lighting.
As always, be prepared to make adjustments for your team at a minute's notice in case of weather interference.
Adequate communication with clients ensures they always know things like:
In addition, consistent client communication ensure clients feel valued and are always happy with your services.
In addition to the pool service business mistakes we just mentioned, there are a few others your business should avoid, such as:
Manage your clients and employees all in one system
By avoiding these common pool service business mistakes, you can do things like:
Now, you have everything needed to avoid these top pool service business mistakes, fix the mistakes you've already made, and secure your business' future, long-term success!
Originally published July 16, 2020 9:04 AM, updated Nov 18, 2022 5:12 PM
Tags: Business Operation