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2024 Cleaning Industry Trends for a Cleaner Future

Published on August 8, 2023

Keeping on top of the upcoming 2024 cleaning industry trends is one of the best things you can do to ensure successful, profitable long-term growth.

By the end of this article, you’ll know how to capitalize on the latest 2024 cleaning industry trends so you can:

  • Minimize costs
  • Improve service quality
  • Scale faster with technology
  • Personalize unique client needs to increase retention
  • Reduce your carbon footprint and maximize resources with sustainable services

Take advantage of these leading cleaning industry trends to make 2024 an amazing year of growth!

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1. Provide Green Cleaning Services

Did you know, 92% of homeowners are searching for more sustainable solutions for their homes? Furthermore, 62% of homeowners have made eco-friendly home improvements.

This building homeowner interest in eco-friendly solutions that reduce carbon footprints has made it crucial for cleaning service businesses to offer green services.

In order to reach more clients, many cleaning service businesses have begun offering green cleaning options for clients.

As a result, you’ll need to consider offering these green alternatives in order to compete.

Offer Eco-Friendly Cleaning Options

When you offer eco-friendly, green cleaning services, you can:

  • Reach a new client segment
  • Provide the best long-term results
  • Minimize hazardous effects on people, wildlife, and earth

Plus, it’s easy to get started. In fact, green cleaning products have been found to be a cheaper alternative in 5 out of 7 product categories.

2. Streamline Daily Operations With Technology

An increasing interest in daily task automation and a desire to minimize hiring needs have made technology one of the biggest upcoming cleaning industry trends.

Take a look at how you can use technology to scale your business in the long-term:

Implement the #1 Software into Your Business

The businesses thriving the most have integrated the #1 cleaning service software into their daily business operations with:

  • Bulk invoicing
  • Instantly optimized routes
  • Asset and chemical tracking
  • GPS employee and job tracking
  • Same-day automated payments
  • Automated reporting to find and fix profit holes
  • Accessible client accounts and job notes on-the-go
  • Remote online housing measurements for rapid estimates from anywhere

Additionally, you can use Service Autopilot to put your most mundane, time-consuming tasks on autopilot:

  • Invoices
  • Crew to do’s
  • 90-day surveys
  • Service reminders
  • Estimate follow-ups
  • Past due reminders
  • New client campaigns
  • Upsell and cross-sell campaigns

Access untapped growth while maximizing profits and time with the best cleaning service software to level up your business!

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Commercial Robotic Vacuums

Commercial robotic vacuums have gained popularity in recent years due to:

  • Hiring shortages
  • Reduced labor costs
  • Decreased time on jobs
  • Increased efficiency over large spaces

Plus, commercial robotic vacuums allow cleaners to focus on tasks that can’t be completed with a robot.

However, the premium upfront cost tends to make commercial robotic vacuums primarily beneficial for commercial cleaning (as opposed to residential cleaning).

If you’re considering adding commercial robotic vacuums into your business, then consider starting small to test how it goes.

3. Use Custom Services to Meet Every Client’s Needs

66% of consumers expect companies to understand their unique needs and expectations. Also, 52% of consumers expect custom offers. Although, only 34% of businesses treat clients as unique individuals.

Due to this growing demand for personalized client experiences, meeting each client’s unique needs serves as one of the best ways to beat the competition.

You can begin addressing every client’s needs by:

  • Offering custom plan options
    • E.g. allowing clients to add cross-sells and upsells to their plan to create custom packages
  • Addressing the unique needs of every property with custom services
    • E.g. professional consults to assess individual cleaning service needs and determine what areas need the most attention

Pro Tip! Address Client Needs With the Best Software

Did you know, integrating the best cleaning service software into your business is the easiest way to meet unique client needs?

Soar your business into newfound heights of success while maximizing time and profits with Service Autopilot!

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4. Prioritize Convenience for Clients

Fun Fact: 83% of consumers believe convenience to be more important than ever. Furthermore, 52% of consumers say half or more of their purchase decisions are influenced by convenience.

Which means, if you want your business to have long-term success, then you’ll need to provide clients with convenient solutions.

The easiest way to prioritize client convenience is by offering convenient online scheduling, online estimate forms, and same-day automated payments.

5. Provide Unmatched Premium Quality Services

Particularly in a challenging economy, clients are seeking the best value for the services they’re paying for. Which means, offering premium quality services is a must.

Plus, the right clients will pay premium prices for services in which they believe are of high value.

Though it might be tempting to lower prices during a rocky economy, it’s more likely you’ll need to actually increase prices.

After all, it’s important to remember that rising costs in labor, cleaning products, equipment, and gas need to be reflected in your prices.

Plus, providing high-quality services they can't get from the competition allows you to minimize client loss and improve client retention, despite an economic downturn.

Utilize these expert tips to render an exceptional experience for all clients:

As always, be on the lookout for new ways to amaze clients so they’ll never want to leave. Just sending anniversary and holiday cards go a long way in cultivating a memorable, next-level client experience.

Take Over Neighborhoods With These Upcoming 2024 Cleaning Industry Trends

By utilizing these top 2024 cleaning industry trends, you can beat the competition by taking over entire neighborhoods to:

Now, you can use these upcoming cleaning industry trends in 2024 to build local authority and create long-term success so you can become the top local cleaning service provider!


Related: 7 Cleaning Service Software Features Many Competitors Don’t Have


Originally published Aug 8, 2023 7:00 AM CT

Alyssa Sanders

Alyssa is the Team Lead of Content Marketing at Xplor Field Services. When she's not writing or creating content, you can find her watching a new sci-fi series or shoving her nose into a book.
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